A product creation tool built for the catalog problem
Purpose-built tooling to list one-of-a-kind handbags fast, growing the number of products live in the store 5x.
CASE STUDY · FASHION & LUXURY · E-COMMERCE
Secondhandbags AG: 400%+ revenue growth, year on year.
A digital performance agency, paid on results — joint-venture partner handling performance marketing, content and Shopify development for Switzerland's first designer-handbag resale shop.
revenue growth, year on year
people hired for the company
unique visitors in the shop
The situation
Secondhandbags is Switzerland's first secondhand shop specializing exclusively in designer handbags. In December 2020, R17 joined as a shareholder and performance marketing and technology partner — a joint venture, not an arm's-length client relationship. The catch with reselling handbags: every product is one of a kind and sells exactly once, so the usual "list it once, sell it many times" e-commerce playbook doesn't apply. Growing the shop meant solving that supply problem before performance marketing had anything real to work with.
The call
Build the supply engine before you build the demand engine.
You can't run performance marketing against a catalog that doesn't have enough products in it. So before we touched ad spend, we built a purpose-made product creation tool that let Secondhandbags list handbags far faster than before — a supply problem solved with a tool, not a campaign. Only once that was in place did we ramp the paid channels behind it.
The work
Turning a one-of-a-kind catalog into a repeatable growth engine
Purpose-built tooling to list one-of-a-kind handbags fast, growing the number of products live in the store 5x.
Google Ads, Meta Ads (Facebook & Instagram), Pinterest Ads and Snapchat Ads, each ramped to profitability in its own right rather than run off a single default channel.
Content creation and Shopify development owned end-to-end alongside the media, rather than handed to separate vendors that don't talk to each other.
Took the business into new markets and launched a rental service, adding a second way to earn from the same inventory.
The results
Numbers we put on a scoreboard.
In partnership with R17 Ventures we founded the joint venture company, Secondhandbags AG. The team at R17 took over performance marketing, content creation and Shopify development. Within one year, we were able to increase sales by 400% year-on-year. We really appreciate how entrepreneurial R17 is.
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